Frequently Asked Questions
What happens if you sell out?
Each batch is made in a limited quantity, and restocks can take time. If your size is in stock right now, we recommend ordering while you can.
How Does ProperDry Work?
ProperDry looks and feels like soft, breathable underwear — but it's built with 4 protective layers: a moisture-wicking mesh that pulls leaks away in under 3 seconds, an odor-control lining that helps neutralize odor-causing bacteria, a gradient wicking fabric core that absorbs up to 8 ounces (lab-tested under controlled conditions; real-life results vary with fit and flow) and locks it away, and a waterproof barrier designed to keep everything contained. In our controlled lab test, 8 ounces poured gradually were fully absorbed.
What is ProperDry made from?
Composition — body 84% nylon, 16% spandex — soft, breathable and with no bulky feel. On the outside it looks and feels like normal underwear. On the inside, advanced leak protection that absorbs up to 8 ounces (lab-tested under controlled conditions; real-life results vary with fit and flow) and is designed to keep you dry through the day.
Why is this better than pads, diapers, or "leak-proof" underwear?
Because it uses gradient wicking fabric instead of the microfiber polyester designed for periods. Pads can bunch and leak, diapers can feel bulky, and much "leak-proof" underwear is built on period-underwear materials. ProperDry is built specifically for bladder leaks.
Will it really hold up during my worst leaks?
That's exactly what it was made for. It absorbs up to 8 ounces (lab-tested under controlled conditions; real-life results vary with fit and flow), and many customers with frequent leaks tell us they finally feel protected.
Do you ship discreetly?
Yes! All orders arrive in plain packaging with no external markings indicating the contents.
What is your shipping time?
Due to high demand, please allow 10–14 business days for UK delivery. Every order ships in plain, unbranded packaging.
Is this safe for sensitive skin?
It's designed to be. Soft, breathable materials chosen with sensitive skin in mind — made for comfortable daily wear.
Will it help with my type of incontinence?
ProperDry is designed for light to heavy bladder leaks, whatever the cause — urge, stress, overflow or mixed incontinence. It's absorbent underwear, not a medical device: if your symptoms are new, worsening or severe, please speak to your GP.
Is it bulky or uncomfortable?
Nope. It's soft, breathable, and fits like regular underwear — not like diapers or shapewear.
Can I wear it overnight?
Yes! ProperDry can be worn for up to 12 hours depending on flow and fit, even while sleeping.
What size should I get?
We recommend always going one size up.
Will it smell?
It's designed not to. The built-in odor-control layer helps neutralize odor-causing bacteria before ammonia smell can build up — so you feel fresher, even after a full day.
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